Terms of service

Overview
Welcome to EASONCASE! The term "we" refers to EASONCASE. EASONCASE operates this store and website, including all relevant information, content, features, tools, products, and ordering services, to provide you, our valued customer, with a curated shopping experience (hereinafter, the "Service"). EASONCASE is powered by Shopify, which enables us to provide you with the Service.
The following Terms of Use, along with the policies referenced herein (hereinafter, the "Terms of Use" or "Terms"), describe your rights and responsibilities when using the Service.
Please read these Terms of Use carefully, as they contain important information regarding your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, using, or using our Services, you agree to abide by these Terms of Use and our Privacy Policy [link]. If you do not agree to these Terms of Use or the Privacy Policy, do not use or access our Services.

Section 1 - Access and Account
By agreeing to these Terms of Use, you represent that you are of legal age or older in your state or region and that you consent to any minor dependents using the Services on devices you own, purchase, or control.
To use the Services, including accessing or browsing our online store or purchasing any items from our online store,
you may be required to provide certain information, such as email addresses, invoices, payment and shipping information, for products and services we offer. You represent and warrant that all information you provide to our store is accurate, current, and complete, and that you have all the rights necessary to provide such information.
You are solely responsible for maintaining the security of your account credentials and keeping your account active. You may not transfer, sell, assign, or license your account to anyone else.

Section 2 - Our Products
We make every effort to accurately represent the products and services in our online store. However, please note that the color and appearance of products may differ from what is displayed on your screen depending on the type of device you use to access the store and your device settings.
We do not guarantee that the appearance or quality of any product or service you purchase will meet your expectations or be the same as those depicted or presented in our online store.
All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantity of any product we offer to any person, geographical area or jurisdiction on a case-by-case basis.

Section 3 - Orders
By placing an order, you are offering to purchase. EASONCASE reserves the right, at its sole discretion, to accept or reject your order for any reason. An order is not accepted until EASONCASE confirms its acceptance. We must receive and process payment before an order is accepted. EASONCASE may not be able to accommodate cancellation requests after an order has been accepted, so please carefully review your order before submitting it. If we do not accept, modify, or cancel your order, we will attempt to notify you by contacting the email, billing address, and/or telephone number provided at the time of ordering.
Purchases are only eligible for return or exchange in accordance with our refund policy [link].
You represent and warrant that the purchased items are for your personal or household use only and are not intended for commercial resale or export.

Section 4 - Pricing and Invoices
Prices, discounts, and promotions are subject to change without notice. The price charged for goods or services is the price effective at the time the order is placed and will be stated in the order confirmation email sent to you. Unless otherwise specified, listed prices do not include taxes, shipping, handling, customs duties, or import fees.
Prices listed on our online store may differ from prices offered in physical stores, other online stores, or other stores operated by external services. We may offer promotions on services from time to time that may affect pricing and are subject to separate terms and conditions from these Terms. In the event of any conflict between the terms of a promotion and these Terms, the terms of the promotion shall prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made on our store. You also agree to promptly update your account information, including your email address, credit card number, expiration date, and other information, in order to complete transactions and contact you as needed.

The customer represents and warrants that (i) the credit card information provided by the customer is true, accurate, and complete; (ii) the customer has the legitimate authority to use the credit card for the purchase; (iii) the charges incurred by the customer will be authorized by the credit card company; and (iv) the customer will pay all charges incurred at the listed price, including shipping, handling fees, and all taxes, if applicable.

Section 5 - Shipping and Delivery
We are not responsible for any delays in shipping or delivery. All delivery times are estimates and are not guaranteed. We are not responsible for delays caused by carriers, customs procedures, or events beyond our control. Once we forward the goods to the carrier, ownership and the risk of loss transfer to you.

Section 6 - Intellectual Property
Our Services (including, but not limited to, all trademarks, brands, text, displays, images, graphics, product reviews, videos, audio, and their design, selection, and arrangement) are owned by EASONCASE, its affiliates, or licensors and are protected by U.S. and foreign patent, copyright, and other intellectual property laws.
These Terms permit you to use the Services for personal, non-commercial purposes only. You may not copy, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material on the Services without our prior written consent. Except as expressly provided in these Terms, nothing in these Terms grants, and shall not be construed as granting, any license or other right under the patents, trademarks, copyrights, or other intellectual property of EASONCASE, Shopify, or any external Services. Unauthorized use of the Services may violate federal and state intellectual property laws. All rights not expressly granted herein are reserved by EASONCASE.

The names, logos, product names, service names, designs, and slogans of EASONCASE are trademarks of EASONCASE or its affiliates or licensors. You may not use such trademarks without the prior written permission of EASONCASE. The names, logos, product names, service names, designs, and slogans of Shopify are trademarks of Shopify. All other names, logos, product names, service names, designs, and slogans on this service are trademarks of their respective owners.

Section 7 - Optional Tools
Access to customer tools provided by external services may be provided as part of the Service, but we do not monitor, control, or input this access.
You acknowledge and agree that any tools we provide are provided "as is" and "as available," without any warranties, representations, conditions, or endorsements. Furthermore, we assume no liability whatsoever arising from or in connection with your use of any external service tools.
Your use of any tools provided through this Site is entirely at your own risk and discretion. You must ensure that you are familiar with and agree to the terms of use set forth by the applicable external service provider.
We may provide new features through the Service in the future, including the release of new tools and resources. Such new features will also be considered part of the Service and will be subject to these Terms of Use.

Section 8 - Links to External Services
The Service may contain materials and hyperlinks to websites provided or operated by external services (including embedded external service features). We are not responsible for investigating or evaluating the content or accuracy of any external service materials or websites that you choose to access. If you leave this service to access these materials or external service sites, you do so at your own risk.
We are not responsible for any damages or losses related to accessing external service websites or purchasing or using any goods, services, resources, or content on external service websites. Please carefully review and understand the policies and practices of external services before conducting any transactions. Complaints, claims, concerns, or questions regarding the goods and services of external services should be directed to the external service provider.

Section 9 - Relationship with Shopify
[Note to Merchants: This section accurately represents the relationship between Shopify and your store and should not be deleted or altered.]
EASONCASE is provided by Shopify, which allows us to provide you with services. However, sales and purchases in your store are conducted directly by EASONCASE. By using the Service, you acknowledge and agree that Shopify is not liable for any aspect of the sale between you and EASONCASE, including any injury, damage, or loss arising from or relating to the purchased goods and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or relating to your purchase and transaction with EASONCASE.

Section 10 - Privacy Policy
All personal information we collect through the Service is subject to our Privacy Policy, which can be viewed here [link], and certain personal information may be subject to Shopify's Privacy Policy, which can be viewed here. By using the Service, you acknowledge that you have read this Privacy Policy.

Because this service is hosted by Shopify, Shopify collects and processes personal information about your access to and use of the service for the purpose of providing and improving the service to you. Information you submit to the service will be transmitted to and shared with Shopify and external services located in countries other than your place of residence in order to provide you with the service. For more information on how we, Shopify, and our partners use your personal information, please see our Privacy Policy [link].

Section 11 - Feedback
If you submit, upload, post, email, or otherwise submit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial use. For example, we may use the rights under this license to operate, provide, evaluate, enhance, improve, and promote the service, and to perform our obligations and exercise our rights under the Terms of Use.

You also represent and warrant that: (i) You own or possess all necessary rights to all feedback. (ii) You disclose any compensation or incentives received in connection with submitting feedback. (iii) Your feedback is subject to these terms. We have no obligation to (1) keep your feedback confidential, (2) pay compensation for your feedback, or (3) respond to your feedback.

We may, but are not obligated to, monitor, edit, or remove feedback that we, in our sole discretion, determine to be illegal, offensive, threatening, defamatory, libelous, pornographic, obscene, or otherwise inappropriate, or that violates any party's intellectual property rights or these Terms of Use.

You agree that your feedback does not infringe any rights of any external service, including copyright, trademark, privacy, personality rights, or other intellectual property rights, personal or proprietary rights. You also agree that your feedback will not contain defamatory, libelous, or otherwise illegal, abusive, hateful, or obscene content, nor will it contain computer viruses or other malware that could in any way affect the operation of this service or related websites. You may not use a false email address, impersonate another person, or otherwise mislead us or any external service about the source of your feedback. You are solely responsible for the feedback you provide and its accuracy. We are not responsible for any feedback posted by you or any external service.

Section 12 - Errors, Inaccuracies, and Omissions
Information on or within the Service may occasionally contain typographical errors, inaccuracies, or omissions regarding product descriptions, pricing, promotions, offers, shipping fees, delivery times, and listing availability. We reserve the right to correct any errors, inaccuracies, or omissions, to change or update information at any time without prior notice if the information is inaccurate, and to cancel any order (including after you have submitted the order).

Section 13 - Prohibited Uses
You may only access and use the Service for lawful purposes. You may not, directly or indirectly, access or use the Service for any of the following purposes: (a) for any illegal or malicious purpose; (b) to violate any international, federal, local, or state regulation, rule, law, or local ordinance; or (c) to infringe our intellectual property rights or the intellectual property rights of others. (d) To harass, abuse, insult, harm, defame, libel, slander, threaten, or damage any of our employees or other persons. (e) To transmit false or misleading information. (f) To transmit, knowingly receive, upload, download, use, or reuse any material that does not comply with these Terms. (g) To transmit or request the transmission of any advertising or promotional material that includes “junk mail,” “chain letters,” “spam,” or other similar solicitations. (h) To impersonate or attempt to impersonate any other person or entity. (i) To engage in any other activity that may restrict or impede your use of or enjoyment of the Service, or that may cause damage to or impose liability on EASONCASE, Shopify, or any user of the Service, as determined by us.

Furthermore, you agree not to: (a) Upload or transmit any virus or other type of malicious code that may affect or be used in any way that may affect the functionality or operation of the Service. (b) Reproduce, duplicate, copy, extract, sell, resell, or exploit any part of the Service. (c) Tracking the personal information of others; (d) Spamming, phishing, fraud, or using the Service as a pretext; (e) Using robots, spiders, scraping, data collection and extraction tools, automated devices or processes, AI tools (such as agentic AI), or automated or manual means to access the Service; or (f) Interfering with, circumventing, or circumventing security or authorization features, robot exclusion headers, or any other measures we employ to restrict access to the Service. We reserve the right to suspend, disable, or terminate your account at any time without notice if we determine that you have violated any part of these Terms.

Section 14 - Agents
14.1 This Section ("Agent Terms") applies when you use, authorize, enable, or deploy an Agent to access, use, or interact with the Service. "Agent" means software or services that perform autonomous or semi-autonomous actions on behalf of or at the direction of an individual or entity, and that you may run on behalf of or using the devices of an individual or entity without direct supervision.
14.2 Agents may not access, use, or interact with the Services unless they always identify themselves and operate in strict accordance with the requirements of Section 14.4 below. Furthermore, if we request an agent to refrain from accessing, using, or interacting with any of the Services, the agent may not access, use, or interact with the Services.

14.3 We may restrict, if any, and how agents access, use, and interact with the Services by means including technical means.

14.4 Agents must: (i) In every HTTP/HTTPS request, they must identify that the request is from an agent and disclose their name by including the user agent string in the request: "agent/[agent name]"; (ii) not to conceal or obfuscate the fact that access, use, or interaction is from an agent by (a) mimicking human behavior or dialogue patterns, or (b) completing or circumventing measures intended to distinguish between CAPTCHA or computer use and human interaction; (iii) not to respond honestly to questions or prompts that attempt to determine whether the interaction is from a human or a computer; and (iv) not to circumvent or circumvent any means intended to block, restrict, alter, or control whether or not an agent accesses, uses, or interacts with the Services, or how it does so.

Section 15 - Termination
We may, at our sole discretion, terminate this Agreement or your access to the Services (or any part thereof) at any time without notice. In such case, you will remain liable for all outstanding amounts up to the termination date.
The following sections will continue to apply after termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; the Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that must survive by nature.

Section 16 - Disclaimer of Warranties
Information provided on or through the Services is provided for general informational purposes only. We do not warrant the accuracy, completeness, or usefulness of this information. Reliance on such information is at your own risk. We disclaim all liability for any reliance on such material by you, other visitors to the Services, or any person informed of its content.

Except as expressly stated by EASONCASE, the Service and all products offered through the Service are provided to you "as is" and "as available" without any representations, warranties, or conditions of any kind, express or implied, including all implied warranties or conditions regarding merchantability, merchantability, fitness for a particular purpose, durability, title, and non-infringement. We do not guarantee, represent, or warrant that your use of the Service will be uninterrupted, timely, secure, or error-free. Some jurisdictions do not limit or allow the disclaimer of implied or other warranties, so the above disclaimers may not apply to you.

Section 17 - Limitation of Liability
To the maximum extent permitted by law, in no event shall EASONCASE, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, licensors, or Shopify and its affiliates be liable for any injury, loss, claim, or direct, indirect, incidental, punitive, special, or consequential damages (including, but not limited to, lost profits, lost earnings, lost savings, data loss, replacement costs, or similar damages). Whether in breach of contract, tort (including negligence), strict liability, or otherwise, we shall not be liable for any other claims relating in any way to your use of the Service or any products, including, but not limited to, any loss or damage of any kind arising from your use of the Service or any products obtained through the Service, or from any errors or omissions in any content, or any content (or products) posted, transmitted, or otherwise made available through the Service, even if we have been advised of the possibility thereof.

Section 18 - Indemnification
You agree to indemnify, defend, and hold harmless EASONCASE, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any and all losses, damages, liabilities, or claims, including reasonable attorneys' fees, payable to any external service provider arising out of or relating to your access to and use of the Service, including (1) any breach of these Terms of Use or any document incorporated herein by reference, (2) any infringement of any law or rights of the external service provider, and (3) any loss, damages, liabilities, or claims, including reasonable attorneys' fees payable to the external service provider in connection with or relating to your access to and use of the Service.
We will notify you if an indemnifiable claim is made, but our failure to notify you promptly will not relieve you of your obligations unless it causes you material harm. We may manage the defense and settlement of such claims at your expense, including the choice of attorneys, but we will not settle any claims requiring a non-monetary obligation from you without your consent (which may not be unreasonably reserved). You agree to cooperate in the defense of any indemnifiable claim, including providing relevant documentation.

Section 19 - Severability
If any provision of these Terms of Use is found to be illegal, invalid, or unenforceable, that provision shall be enforceable to the maximum extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Use, and such finding shall not affect the validity and enforceability of the remaining provisions.

Section 20 - Waiver; Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision.
These Terms of Use and all policies and operating rules posted by us regarding the Site or Services constitute the entire agreement and understanding between you and us and govern your use of the Services. Accordingly, these Terms of Use supersede all prior or contemporary agreements, communications, and proposals between you and us, whether oral or written (including, but not limited to, prior versions of these Terms of Use).
Any ambiguity in the interpretation of these Terms of Use shall not be construed to the disadvantage of the party creating them.

Section 21 - Assignment
You may not delegate, transfer, or assign your rights or obligations under this Agreement or these Terms without our prior written consent, and any such attempt will be void. We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or notice.

Section 22 - Governing Law
These Terms and Conditions and any individual agreements we have made to provide you with services shall be governed by and construed in accordance with the federal, state, or territorial courts of the jurisdiction in which EASONCASE is headquartered. You and EASONCASE agree to the venue and personal jurisdiction of such courts.

Section 23 - Headings
The headings used in these Terms are for convenience only and do not limit or otherwise affect the scope of these Terms.

Section 24 - Changes to Terms
You can always find the most recent version of these Terms on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes on our website. It is your responsibility to regularly check our website for any changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will be effective from the date specified in the notice. Your continued use of or access to the Service after any changes to these Terms of Use are posted constitutes your acceptance of those changes.

Section 25 - Contact Information
For any questions regarding the Terms of Use, please contact service@easoncase.com.
Our contact information is listed below:
service@easoncase.com